Initial Contact

You will receive either an email or a phone call from us to begin the process.

Consent for Treatment

We will send you a consent form for treatment. Please review and sign it.

Receive Signed Consent

Once we receive the signed consent, we will proceed with the next steps.

First Payment

You will then receive an invoice for 50% of your selected treatment plan. This payment confirms your commitment to the process.

Appointment Scheduling

You may either call us to schedule your appointment or book it online through our portal at your convenience.

Lab Requirements

We will send you a lab requisition from our clinic. Alternatively, if you have had recent lab work (within the past 3 months) from your Primary Care Physician, you can send that to us instead.

Health History Evaluation

You will receive a Health History Checklist. This is necessary for us to understand your health background. If, based on your history, we determine that you are not a suitable candidate for our treatment, we will refund your payment in full.

Second Payment

The remaining 50% of the treatment cost is due 24 hours before your scheduled appointment. If payment is not received, your appointment will be canceled.

Appointment Cancellation/Rescheduling

Please notify us at least 24 hours in advance if you need to cancel or reschedule your appointment.

Final Steps

Once we have received the second payment, we will send you a link to join our video consultation.